Privacy Policy
This privacy policy has been
compiled to better serve those who are concerned with how their 'Personally
Identifiable Information' (PII) is being used online. PII, is information that
can be used on its own or with other information to identify, contact, or
locate a single person, or to identify an individual in context. Please read
our privacy policy carefully to get a clear understanding of how we collect,
use, protect or otherwise handle your Personally Identifiable Information in
accordance with our website.
What personal information do we
collect from the people that visit our blog, website or app?
When ordering or registering on
our site, as appropriate, you may be asked to enter your name, email address,
mailing address, phone number, credit card information or other details to help
you with your experience.
When do we collect information?
We collect information from you
when you register on our site, place an order, subscribe to a newsletter,
respond to a survey, fill out a form, Use Live Chat or enter information on our
site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing communication,
surf the website, or use certain other site features in the following ways:
•
To personalize your experience and to allow us to deliver the type of content
and product offerings in which you are most interested.
•
To improve our website in order to better serve you.
•
To allow us to better service you in responding to your customer service
requests.
•
To quickly process your transactions.
•
To ask for ratings and reviews of services or products
•
To follow up with them after correspondence (live chat, email or phone
inquiries)
How do we protect your
information?
Our website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is
contained behind secured networks and is only accessible by a limited number of
persons who have special access rights to such systems and are required to keep
the information confidential. In addition, all sensitive/credit information you
supply is encrypted via Secure Socket Layer (SSL) technology (the same system as for internet banking
protection).
We implement a variety of security
measures when a user places an order enters, submits or accesses their
information to maintain the safety of your personal information.
All transactions are processed
through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that
a site or its service provider transfers to your computer's hard drive through
your Web browser (if you allow) that enables the site's or service provider's
systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us remember and process the items in your
shopping cart. They are also used to help us understand your preferences based
on previous or current site activity, which enables us to provide you with improved
services. We also use cookies to help us compile aggregate data about site
traffic and site interaction so that we can offer better site experiences and
tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent,
or you can choose to turn off all cookies. You do this through your browser
settings. Since browser is a little different, look at your browser's Help Menu
to learn the correct way to modify your cookies.
If you turn cookies off, some of
the features that make your site experience more efficient may not function
properly.It won't affect the user's experience that make your site experience
more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or
otherwise, transfer to outside parties your Personally Identifiable Information.
Third-party links
We do not include or offer
third-party products or services on our website.
Google's advertising requirements can be summed up by Google's
Advertising Principles. They are put in place to provide a positive experience
for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising
on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site.
Google's use of the DART cookie enables it to serve ads to our users based on
previous visits to our site and other sites on the Internet. Users may opt-out
of the use of the DART cookie by visiting the Google Ad and Content Network
privacy policy.
We have implemented the following:
•
Remarketing with Google AdSense
•
Demographics and Interests Reporting
We, along with third-party vendors
such as Google use first-party cookies (such as the Google Analytics cookies)
and third-party cookies (such as the DoubleClick cookie) or other third-party
identifiers together to compile data regarding user interactions with ad
impressions and other ad service function as they relate to our website.
Opting out
Users can set preferences for how
Google advertises to you using the Google Ad Settings page. Alternatively, you can
opt-out by visiting the Network Advertising Initiative Opt Out page or by using
the Google Analytics Opt Out Browser add on.
You will be notified of any
Privacy Policy changes:
•
On our Privacy Policy Page
Can change your personal
information:
•
By emailing us
•
By calling us
•
By logging in to your accoun
How does our site handle Do Not Track signals?
We honour Do Not Track signals and
Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT)
browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that
we do not allow third-party behavioural tracking
COPPA (Children Online Privacy
Protection Act)
When it comes to the collection of personal information from children
under the age of 13 years old, the Children's Online Privacy Protection Act
(COPPA) puts parents in control. The Federal Trade Commission, United States'
consumer protection agency, enforces the COPPA Rule, which spells out what operators
of websites and online services must do to protect children's privacy and
safety online.
We do not specifically market to
children under the age of 13 years old.
Do we let third-parties, including
ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy
law in New Zealand. Understanding the Fair Information Practice Principles
and how they should be implemented is critical to comply with the various
privacy laws that protect personal information.
In order to be in line with Fair
Information Practices we will take the following responsive action, should a
data breach occur:
We will notify you via email
•
Within 7 business days
We collect your email address in order to:
•
Send information, respond to inquiries, and/or other requests or questions
•
Process orders and to send information and updates pertaining to orders.
•
Send you additional information related to your product and/or service
•
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
If at any time you would like to unsubscribe from receiving future emails, you
can email us at
info@matchaecogrow.co.nz and we will
promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may
contact us using the information below.
www.matchaecogrow.co.nz
PO Box 340 309
Birkenhead, Auckland 0746
New Zealand
info@matchaecogrow.co.nz
0212 773 007